A little preparation goes a long way.

Keep your flight itinerary, accommodation confirmation and transfer details together in one place. Read through the traveller names, dates and destinations on each booking, and contact the team if anything needs clarification.

Review the baggage and check-in information supplied with your booking. Think about the journey to the airport as well as the flight itself, especially if you are travelling with a group or connecting to another service.

Keep a copy of your booking references and contact details accessible during the journey. If your plans change, our team can help you understand the available options and any conditions attached to your bookings.